Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use I Need an Arborist.

1. Information We Collect

• Personal Information: When you register or use our services, we may collect your name, email address, phone number, location, billing information, and other details you provide.
• Non-Personal Information: We collect data such as your device type, browser type, IP address, usage patterns, and clickstream data to help us improve our services.
• Third-Party Data: We integrate with services such as Google AdMob, which may collect additional data for targeted advertising.

2. Legal Basis for Processing

We process your personal information based on your consent, to fulfill our contractual obligations, comply with legal requirements, and/or for our legitimate interests.

3. How We Use Your Information

• Service Delivery: To create and manage your account, connect you with qualified arborists, and process transactions.
• Communication: To send you updates, promotions, support messages, and transactional emails. You may opt out of marketing communications at any time.
• Analytics and Improvement: To analyze user behavior, conduct market research, and improve our services.
• Legal Compliance: To detect and prevent fraud, security breaches, and to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted Third-Party Service Providers: Including payment processors (such as PayPal), cloud hosting services, analytics providers, and advertising networks. All third parties are required to safeguard your information.
• Legal Disclosures: When required by law or to protect our rights, property, or safety.

5. Third-Party Services

We use Google AdMob to serve advertisements within our app. AdMob may collect device data, location data, and browsing history. For more details, please review Google’s Privacy Policy. To opt out of personalized ads, visit Google Ad Settings.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience by remembering your preferences and analyzing traffic. You can manage these settings through your browser.

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure. Your personal data is retained only as long as necessary for the purposes described herein or as required by law.

8. Breach Notification

In the event of a data breach, we will notify you and the appropriate authorities as required by applicable law.

9. User Rights

• You have the right to access, update, correct, or delete your personal information.
• You may withdraw your consent to data processing at any time.
• You have the right to data portability and to object to certain processing activities. Please contact us to exercise these rights.

10. Children's Privacy

Our services are not intended for children under 13. If you believe a child has provided personal data, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction, with appropriate safeguards in place to protect your data.

12. Updates to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@ineedanarborist.com.