Terms of Service

Welcome to I Need an Arborist. By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully.

1. Acceptance of Terms

By accessing and using our application, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our application.

2. Description of Services

Our application connects users with qualified arborists. While we strive for accuracy and reliability, we do not guarantee the completeness or accuracy of information provided by arborists.

3. Account Registration and Termination

• Registration: You must provide accurate and complete information when registering and keep your account information updated.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
• Termination: We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in fraudulent or harmful activities.

4. Payment Terms

• Fees: Any fees associated with our services will be clearly disclosed prior to processing. Payments are processed securely through PayPal.
• Refunds: Refund policies, if applicable, will be provided at the time of purchase. All fees are subject to applicable taxes.
• Billing: You agree to provide accurate billing information and to update it promptly if changes occur.

5. User-Generated Content

• You may post reviews, comments, or other content. You are solely responsible for any content you provide.
• You agree not to post content that is defamatory, infringing, or otherwise in violation of any law or the rights of others.
• By submitting content, you grant us a non-exclusive, transferable, sublicensable, royalty-free license to use, modify, and distribute your content for the purpose of operating our service.

6. Disclaimers and Limitation of Liability

• Service "As Is": Our service is provided without warranties of any kind, either express or implied, including warranties of accuracy, reliability, or fitness for a particular purpose.
• We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our service.
• Third-Party Services: We do not endorse or guarantee the quality or reliability of third-party services, including the arborists listed on our platform.

7. Indemnification

You agree to indemnify and hold harmless I Need an Arborist, its affiliates, and their respective officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

8. Dispute Resolution

Any disputes arising from these Terms or your use of our service shall be governed by the laws of the jurisdiction in which I Need an Arborist operates. You agree to resolve disputes through binding arbitration and waive the right to a jury trial or participation in a class action.

9. Intellectual Property

• All content, logos, and trademarks associated with the service are the property of I Need an Arborist or its licensors.
• You are granted a limited, non-exclusive license to use the service for personal, non-commercial purposes.
• User-generated content remains your property; however, by posting it, you grant us the right to use it as necessary for operating our service.

10. Force Majeure

We shall not be liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, acts of war, or other unforeseen events.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Entire Agreement

These Terms constitute the entire agreement between you and I Need an Arborist regarding your use of our services and supersede all prior agreements.

13. Modifications to the Terms

We reserve the right to modify these Terms at any time. Continued use of the service after any modifications constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at info@ineedanarborist.com.

Effective Date

These Terms of Service are effective as of January 31, 2025.